Customer Support
Context Help
If you get lost inside our web hosting Control Panel, the first step you should take is to click the Help button, which is present on each and every page. A popup will show up. It contains elaborate info about all the actions that you can perform on the given page. Each popup appears on the same page so that you can swiftly return to your work.
Video Tutorials
We have a wide array of how-to videos demonstrating how to use our hosting Control Panel. They're shot for those of you who want to see how things are being done instead of just reading articles. Thus, anyone can swiftly become familiar with our Control Panel by merely watching our step-by-step instructional videos.
F.A.Q.
If you can't discover the answer you are looking for, take a glimpse at our extensive Frequently Asked Questions section, which includes questions asked by actual people and provides real solutions. We periodically "revamp" our FAQ section with new articles so as to embrace all the new additions and innovations associated with our system.
Ticketing System
If you still can't find the solution you are looking for in the FAQ database either, we have a excellent team of customer service technicians available 24/7 and eager to help you with any problem. Each support ticket you open will be responded to in less than 1 hour (the average ticket response time being just twenty mins), so you will not have to wait a long time to get an answer to your question.